FAQs
1. What is cold-pressed juice?
Cold-pressed juice is made using a hydraulic press to extract juice from fruits and vegetables without heat, preserving more nutrients and enzymes.
2. How long do your juices stay fresh?
Our cold-pressed juices are best enjoyed within 3-5 days of delivery. We use high-quality packaging to ensure freshness.
3. Are your juices organic?
Yes! All of our juices are made with 100% organic produce. We’re committed to using high-quality, pesticide-free ingredients to give you the cleanest, most nutrient-rich juice possible.
4. How are your juices packaged?
We package our juices and ship them frozen in insulated boxes to maintain freshness. This ensures that they arrive in optimal condition, and we recommend consuming them within 3-5 days after thawing for the best taste and nutritional benefits.
5. Do you ship nationally?
Yes, we offer nationwide shipping. Please check our shipping policies for details on delivery times and areas.
6. How much is shipping?
Shipping costs vary based on location and order size. You can see the shipping fees at checkout.
7. When will my order be delivered?
Orders typically arrive within 2-5 business days after processing. We will send tracking information once your order ships.
8. What should I do if my juice arrives damaged?
Contact us immediately with your order number and a photo of the damaged item, and we will arrange a replacement or refund.
Pop-Up Events
9. Where can I find your pop-up events?
Check our website's events page or follow us on social media for updates on upcoming pop-up locations and dates.
10. Do you offer samples at pop-up events?
Yes, we offer samples at our pop-up events so you can try our juices before purchasing.
Wholesale
11. How can I become a wholesale partner?
Fill out the wholesale inquiry form on our website or contact us directly at Matthias@TheProteinBarLA.com to discuss partnership opportunities.
12. What is the minimum order quantity for wholesale?
Our minimum order quantity varies by product. Please contact us for specific details.
Health and Wellness
13. Are your juices suitable for specific dietary needs?
Our juices are made from fresh fruits and vegetables, and we can accommodate various dietary preferences. Please review our ingredient list or contact us for specific concerns.
14. Can I customize my juice order?
Currently, we only offer a selection of pre-made juice blends. Customization options may be available for bulk orders or wholesale partners.
Customer Service
15. How can I contact customer support?
You can reach our customer support team via email at @Matthias@TheProteinBarLA.com We’re here to help!
16. What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us for a resolution.
17. How can I provide feedback?
We welcome your feedback! You can leave a review on our website or contact us directly to share your thoughts.